Tickets Commands
The explanation for all ticket commands available for Invite Tracker.
INFO
Ticket commands only work in ticket channels created by the new tickets plugin.
| Command | Description |
|---|---|
/ticket-close | Closes the current ticket channel. |
/ticket-rename <name> | Renames the current ticket channel. |
/ticket-add-user <user> | Adds a user to the current ticket channel. |
/ticket-remove-user <user> | Removes a user's explicit ticket permissions from the current ticket channel. |
/ticket-add-role <role> | Adds a role to the current ticket channel. |
/ticket-remove-role <role> | Removes a role's explicit ticket permissions from the current ticket channel. |
/ticket-claim | Claims the current ticket channel. |
/ticket-unclaim | Unclaims the current ticket channel. |
/ticket-escalate <target> [reason] | Escalates the current ticket to an allowed target panel. The target can be the target panel name or ID. |
/ticket-automation <start|stop> | Starts or stops automations for the current ticket channel. |
Ticket escalation is a Premium feature, so /ticket-escalate can only be used on Premium servers.
INFO
The Two Step Close template setting only applies to the close button. /ticket-close closes the ticket immediately.
WARNING
Support members can manage tickets when they have one of the template's support roles. Administrators can always manage tickets.
WARNING
Claim, unclaim, escalation, and automation commands require those features to be enabled in the ticket's template.